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| Q: About the quality and warranty | | A:9 technical persons and 6 QC test the original products one by one using instrument and mobile phone main board, For generic products, we are strict in the material proceed and the production so that we can be sure for the best quality, our both factories own 37 QC and are with ISO 9001 Quality approved.
Usually products are warranted for 50-150 days,but it depends on merchandise's peculiarity.( pleae read specific note on PI). In the case of merchanises are found defective, please return back to us. But All the returned parts are requested to be packaged same to ours, and original labels marked by us can not be removed, all of the parts can not be used or damaged deliberately. | | Back to Top | | Q: Work time (China): | | A:Morning: 8:00~12:00.
Afternoon: 14:00~ 18:00.
Night: 19:30~22:30.
Monday to Saturday!
If you have any urgent thing please contact with our any sales representive by via-e-mail, you will get a response in 12 hours! | | Back to Top | | Q: About payment: | | A: We will accept T/T (bank transfer) after arranging payment, please kindly fax or email us your bank receipt and your PI No. on it, that will help us arrange your order more effectively. We can get your payment within 24 hours after you make the payment, the original products shipment will be made within 2 days from acceptance of your order and payment, the generic products shipment will be made within 1week from acceptance of your order and payment! | | Back to Top | | Q: How to establish business with us? | | A:Do you request samples? Are you urgent to place order? Or do you need to get to know us well? OK, please read the following 3 procedures, then you can learn how to communicate with us.
1. you may telephone our international sales department directly: +86-769-85395956 85432002 85432001
2. you may join us MSN online dialogue:slc010501@hotmail.com (Marketing development department)
3. Meanwhile you may write down your detailed requirements and your contact information on our website ??contact us?? form.. we will respond within 8 hours.(Customer service department) | | Back to Top | |
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